Privacy Policy

 

This Privacy Policy (hereinafter referred to as "this Policy") applies to the relationship between Quest X Inc. (hereinafter referred to as "the Company") and individuals whose personal information has been obtained by the Company. Personal information obtained by the Company will be managed in accordance with this Policy. "Personal Information" refers to personal information as defined in the Act on the Protection of Personal Information. This Policy does not apply when the Company has not directly obtained personal information.

 

Collection of Personal Information

The Company collects personal information through lawful and fair means. The Company may collect information provided by users (hereinafter referred to as "Users") when using the service "AI Market" (hereinafter referred to as "the Service") and our website (such as name, email address, phone number, company name, payment information, etc.), as well as automatically collect information such as Users' IP addresses, cookie information, pages viewed, access logs, and usage environment to create statistical data for the purpose of improving user convenience. Personal information collected by the Company is limited to what is necessary to achieve the purpose of use. The Company may request personal information when Users register or make inquiries to the Company.

 

Purpose of Collecting and Using Personal Information

The Company collects and uses personal information for the following purposes:

1. To provide and operate the Service

2. To send notices and information about the Service (including new services)

3. To provide services and deliver advertisements tailored to User attributes

4. For identity verification and authentication to use the Service

5. To respond to inquiries from Users

6. To conduct surveys, statistics, and analysis of usage trends to improve User convenience in the Service

7. To develop new services and features

8. For system maintenance, improvements, bug fixes, and technical support notifications

9. For payment processing and invoice issuance

10. To respond to violations of laws or terms of service

 

Provision of Personal Information to Third Parties

1. The Company will not provide personal information to third parties without prior user consent, except in the following cases:

   • When required by law

   • When necessary to protect the life, body, or property of an individual and it is difficult to obtain consent from the person

   • When necessary to cooperate with a national or local government agency in executing affairs prescribed by law

2. The following cases are not considered third-party provision:

   • When the Company outsources all or part of personal information handling within the scope necessary to achieve the purpose of use (including payment processing service Stripe)

   • When personal information is provided due to business succession

 

Security Management of Personal Information

The Company will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information and for other security management of personal information.

 

Third-Party Tracking

The Company may display advertisements on various websites through third-party advertising providers including Google. Third-party advertising providers including Google use cookies to deliver advertisements based on past access to our website. Users can visit the Google Ads opt-out page to disable Google's use of cookies.

 

Disclosure, Correction, and Deletion of Personal Information

1. Users may request disclosure of their personal information held by the Company

2. Users may request correction, addition, or deletion if their personal information contains errors

3. Users may request suspension or erasure of use of their personal information

4. For the above requests, please contact us through the contact form at the end of this Policy

5. The Company will verify requests, respond appropriately based on law, and notify the results

 

Changes to Privacy Policy

The content of this Policy may be changed without notice to users. The revised Privacy Policy shall take effect when posted on this website.

 

Contact Information

For inquiries regarding this Policy, please contact us at:

Contact Form: https://www.ai-market.co.jp/en/contact

 

Operating Company: Quest X Inc.
CEO: Ryosuke Murai
3F Mitsuhashi Building, 1-3-3 Kitaaoyama,
Minato-ku, Tokyo 107-0061

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Effective Date: September 4, 2025